Terms & Conditions

Welcome to LushHeirLoom

By accessing or using our website www.lushheirloom.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with these terms, you may not access or use our services.

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1. General Information

This website is owned and operated by LushHeirLoom (“we”, “our”, “us”). By visiting our site or purchasing from us, you engage in our “Service” and agree to comply with these Terms.
We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to review this page periodically for updates. Continued use of the site constitutes your acceptance of those changes.

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2. Eligibility

By using this website, you represent that you are at least 18 years of age or using the site under the supervision of a parent or legal guardian.

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3. Products and Pricing

All products listed on our website are described and displayed as accurately as possible. However, we do not guarantee that product descriptions, colors, or other content are entirely error-free or will appear identical on all devices.
We reserve the right to modify, discontinue, or update any product, price, or offer without prior notice. All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

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4. Orders and Payments

Once an order is placed, you will receive an order confirmation via email or SMS. Payment can be made securely through our trusted third-party gateways.
LushHeirLoom reserves the right to cancel or refuse any order at its sole discretion, including but not limited to situations where:

• The product is out of stock

• There is an error in pricing or product information

• Payment is not authorized or verified

In such cases, we will notify you and issue a refund if payment has already been made.

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5. Shipping and Delivery

All orders are processed and shipped as per our Shipping Policy, which forms part of these Terms. Delivery times are estimates and may vary depending on location, courier service, or external factors beyond our control.

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6. Returns, Replacements, and Refunds

Our Cancellation & Refunds Policy outlines the conditions for returning or cancelling an order. Refunds will be issued as per the timelines and eligibility described in that policy.

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7. Intellectual Property Rights

All content on this website — including text, graphics, logos, product images, and design — is the exclusive property of LushHeirLoom and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or use any content from our website without prior written consent from LushHeirLoom.

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8. Limitation of Liability

To the fullest extent permitted by law, LushHeirLoom shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services.
Our total liability for any claim arising from a purchase shall not exceed the amount paid for that particular order.

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9. User Responsibilities

You agree not to use this website for any unlawful purpose or in violation of any applicable local, national, or international laws. You also agree not to interfere with the website’s functionality or compromise its security in any way.

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10. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the content or privacy practices of such websites and encourage you to review their policies before engaging with them.

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11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Chennai, India.

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12. Contact Information

For any questions or concerns regarding these Terms, please contact us:
help@lushheirloom.com
www.lushheirloom.com
Whatsapp : +91 7339 677 877

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Last Updated: November 2025